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FAQ

Do you offer refills?

At Song of Oya we care about the environment and we know you do too. Once you’ve finished with your candle, return your jar and lid to us, and we’ll return the favour by giving you 10% off your next candle purchase. We have two locations in Canberra available for drop off. Alternatively, you can post them back to us. Please email hello@songofoya.com for the relevant address.

What happens after? Well, we wash up the jar until it’s sparkly and clean, ready for a fresh candle and a new home.

Can I reuse my candle jar?

Yes! If you can’t return your candle jar and lid to us (see above) or you just want to repurpose it yourself, it’s simple. When 1cm of wax remains, place your jar into a freezer. Once the wax has hardened, it can be chipped out with the wick. With this done, wash the jar with warm soapy water or run it through a cycle in your dishwasher.

Do you make custom candles?

We can create special, personalised candles for any purpose – whether it’s to mark a special occasion or to complement your business and brand. From weddings to baby showers, boutiques to bed & breakfasts, we will work with you to create your very own signature candle.

We can provide personalised labels, scents and vessels, and will work with you to create a package that suits your needs and your budget. No order is too small or too large. Contact us via email at hello@songofoya.com for more information.

 

FINAL POSTAL ORDERS BY 14 DEC FOR CHRISTMAS DELIVERY Dismiss